Refund Policy

Queensland Probate online system for obtaining Probate contains a process that allows you to determine whether the documents produced by the system are appropriate.

It is a self-assessment process. As the system is online, once you have accepted the system as suitable, you can not reverse it. We do not offer a refund of fees except if the system can be shown to have malfunctioned and we have not carried out any work towards obtaining a grant of Probate within six (6) weeks from the date of your payment.

There can be no guarantee that you will be successful in obtaining Probate from the Supreme Court. The Court can refuse to grant Probate or require that there be a court appearance for the purposes of the legal argument being made (requisition). For that reason, we do not offer refunds but can assist you in addressing the requisition for a fee.